Project Manager (remote)
Hey, are you the type that likes to keep everything in check, making sure the wheels are spinning smoothly, and everyone's game is on point? Then we at AssignmentBro got a gig for you! We're hunting for a top-tier Project Boss (read: Manager) who can lead our pack, juggle the tricky stuff, and nail those deadlines. We're all about the hustle here, growing big and fast, and we need someone who can sprint with us.
- Plan, execute, and oversee the implementation of project objectives in collaboration with senior management and stakeholders.
- Develop comprehensive project strategies including timelines, budgets, and resource allocations.
- Monitor project dependencies and critical paths, adjusting schedules as necessary.
- Clearly communicate project expectations to team members and stakeholders, and liaise with them on an ongoing basis.
- Estimate and allocate resources appropriately to ensure efficient project progression.
- Delegate tasks and responsibilities effectively to appropriate personnel, tracking task completion to ensure project requirements are met.
- Monitor and report on project milestones and deliverables, conducting project post mortems, and creating a detailed report to identify successful and unsuccessful project elements.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Develop and refine best practices and tools for project execution and management.
- Bachelor’s degree in a relevant field. Got a Master's degree or PMP Certification? Even better, bro!
- Minimum 5 years' experience bossing projects, bonus points if in our line of work.
- Experience in leading teams, strategic planning, juggling risks, and handling change like a pro.
- Mad leadership skills and decision-making ability.
- Know your way around project management software and methodologies.
- Talk the talk and write the write: Communication skills are key.
- Tight deadlines? Bring it on!
- Can handle project management software tools.
Customer Support Representative (remote)
Hello, problem solvers, relationship builders, and communication experts! AssignmentBro is searching for a Customer Support Representative who knows the importance of excellent service and can turn a frown upside down. We're all about helping our customers in the best way possible, and we need someone who can field inquiries, solve problems, and represent our brand with professionalism and a dash of charm.
- Respond to customer inquiries via phone, email, and chat, providing a high level of service and meeting response time targets.
- Identify customer needs, clarify information, research issues, and provide solutions or alternatives.
- Maintain a strong knowledge of our products and services to offer appropriate support.
- Document customer interactions, detailing inquiries, complaints, or comments, as well as actions taken.
- Follow-up on customer interactions where necessary to ensure issues are resolved and satisfaction is achieved.
- Use customer feedback to generate ideas about new features or products.
- Assist with the onboarding of new clients, providing product education and support.
- Collaborate with the team to ensure a consistent and high-quality level of support.
- High school diploma required. Bachelor's degree in a related field is a plus.
- Minimum 2 years' experience in a customer support role.
- Excellent verbal and written communication skills.
- A problem-solving mindset and the ability to remain cool under pressure.
- Experience with CRM software and customer support tools.
- Strong listening and presentation skills.
- Willingness to work flexible hours, including occasional weekends or holidays.
- Fluent in English, both spoken and written. Knowledge of other languages is a plus.
HR Manager (remote, part-time)
Hey, are you all about people, policies, and positive vibes? Do you have an eye for writing talent and the skills to bring them onboard? Then we at AssignmentBro want to hear from you! We're on the lookout for a dynamic HR Manager to oversee our human resources and spearhead our writer recruitment and assessment. Your role is crucial in creating an environment where talent thrives, and productivity is the name of the game.
- Develop and implement HR strategies and initiatives that align with the overall business strategy.
- Bridge management and employee relations by addressing demands, grievances, or other issues.
- Lead the recruitment and selection process, with a keen focus on sourcing and assessing writing talent.
- Conduct rigorous testing and interviewing processes to ensure writer competency and adherence to our strict policy.
- Support and suggest improvements to the entire recruitment process, including writer onboarding.
- Host in-house recruitment events.
- Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
- Nurture a positive working environment by building and maintaining a company culture that attracts, retains, and motivates top-tier talent.
- Oversee and manage performance appraisal systems that drive high performance.
- Ensure legal compliance throughout human resource management.
- Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or certification in Human Resource Management is a plus.
- Proven working experience as an HR Manager or similar role.
- Experience in talent acquisition, specifically in the field of writing or publishing, is highly desirable.
- Demonstrable experience with Human Resources metrics and systems.
- Knowledge of HR systems and databases.
- Excellent active listening, negotiation, and presentation skills.
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- In-depth knowledge of labor law and HR best practices.
- Proficiency in English. Knowledge of additional languages is a plus.
Marketing Manager (remote)
Are you a marketing whizz with a knack for thinking outside the box? Can you cook up killer campaigns and design strategies that hit the sweet spot between creativity and ROI? If this sounds like you, AssignmentBro wants to meet! We're on the lookout for a dynamic Marketing Manager to join our crew and help steer our brand towards uncharted heights.
- Develop and execute marketing strategies that align with our business goals.
- Coordinate marketing campaigns with sales activities and monitor their success.
- Manage and improve lead generation campaigns, measuring results.
- Oversee the company's marketing budget and optimize spending.
- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns.
- Analyze market trends and competitors’ methods to develop unique strategies that set us apart.
- Develop and monitor metrics to measure the effectiveness of marketing initiatives.
- Lead the creative development of promotional materials, website content, advertisements, and other marketing-related projects.
- Collaborate with internal teams to ensure brand consistency.
- Build relationships with media vendors and publishers to ensure collaboration in promotional activities.
- Bachelor's degree in Marketing, Business Administration, or related field. A Master's degree is a plus.
- Proven experience as a Marketing Manager or similar role.
- Strong understanding of the current marketing landscape, including traditional and emerging marketing channels.
- Ability to develop effective marketing and sales strategies.
- Excellent analytical, problem-solving, and decision-making skills.
- Experience with digital marketing forms such as social media marketing and content marketing.
- Proficient in marketing software and online applications.
- Strong leadership and organizational abilities.
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We at AssignmentBro believe in equal opportunities, embracing diversity, and creating an inclusive environment for all our employees.
We’re also big believers in work-life balance and flexible working arrangements. We understand that everyone has different needs and that the standard 9-to-5 doesn’t work for everyone. We offer a range of flexible working options, including remote work, flexible hours, and part-time arrangements, to help our employees manage their work commitments alongside their personal lives.
We’re on a mission to change the way people think about writing assignments, and we need a diverse, talented, and passionate team to help us do it. Join us and become a part of our story!
Got what it takes? We want to hear from you! Send your CV and a cover letter that tells us why you’re our next superstar.